Contact Us
Los Angeles Office
589 N Larchmont Blvd
Los Angeles, CA 90004
Toll Free: (800) 404-5137
Phone: (323) 463-5137
Fax: (323) 460-4518
Email: Email us here
LA Office Hours
Mon-Thur 9:00 A.M. – 4:00 P.M.
Fri 9:00 A.M. – 6:00 P.M.
This email is for general inquiries only. Please do not send any personal or account-specific information using this email link.
NOTE: You may send a secure email by logging into POLAM online banking, and using the secure email method provided.
Orange Office
1700 N Tustin St
Suite C
Orange, CA 92865
Phone: (800) 404-5137
Fax: (714) 998-1057
Email: Email us here
OC Office Hours
Mon-Thurs 10:00 A.M. – 5:00 P.M.
Fri 10:00 A.M. – 6:00 P.M.
This email is for general inquiries only. Please do not send any personal or account-specific information using this email link.
NOTE: You may send a secure email by logging into POLAM online banking, and using the secure email method provided.
Card Services - Member
Debit Cards
Department
- Card Activation (U.S.)
- Card Activation (Outside U.S.)
- Fraud (U.S.)
- Fraud (Outside U.S.)
- Lost/Stolen
Credit Cards
Department
- Card Activation
- Fraud/Lost/Stolen
- General Questions
Phone Number
Our offices and branches will be closed on the following observed holidays:
| 2026 Holidays | Date(s) |
|---|---|
| New Year’s Day | Thursday, January 1st |
| Martin Luther King, Jr. | Monday, January 19th |
| President’s Day | Monday, February 16th |
| Good Friday | Friday, April 3rd |
| Memorial Day | Monday, May 25th |
| Juneteenth | Friday, June 19th |
| Independence Day (Observed) | Friday, July 3rd |
| Labor Day | Monday, September 7th |
| Indigenous Peoples’ Day | Monday, October 12th |
| Veteran’s Day | Wednesday, November 11th |
| Thanksgiving | Thursday, November 26th |
| Family Day | Friday, November 27th |
| Christmas Eve | Thursday, December 24th |
| Christmas Day | Friday, December 25th |
| New Year’s Eve | Thursday, December 31st OPEN from 9am-Noon |
